electro-mechanical

1075 Old Airport Rd.

Bristol, VA 24201

276.466.8200

Survey

by | May 29, 2019

Federal Pacific Customer Satisfaction Survey

 

1. For which type of products are you completing this survey?

2. What is the serial number of the unit?

3. Why did you choose this product? (Select all that apply.)

4. Did this product function to your requirements?

3. Did this product function to your requirements?

5. Did this product function as specified?

4. Did this product function as specified?

6. If applicable, was the documentation included with the product satisfactory?

5. If applicable, was the documentation included with the product satisfactory?

7. How would you rate this product?

6. How would you rate this product?

8. Was the product delivered with required?

7. Was the product delivered when required?

9. Was this product delivered when promised?

8. Was this product delivered when promised?

10. Was this product delivered in good condition?

9. Was this product delivered in good condition?

11. Which, if any, Federal Pacific Customer Support have you utilized (select all that apply.)

10. Which, if any, Federal Pacific Customer Support have you utilized (select all that apply.)

12. If applicable, did you receive customer support in a timely manner?

11. If applicable, did you receive customer support in a timely manner?

13. How would you rage Federal Pacific's customer support?

12. How would you rate Federal Pacific's customer support?

14. How would you rate this product's quality?

13. How would you rate this product's quality?

15. Based on this product experience, how likely are you to purchase another Federal Pacific product?

14. Based on this product experience, how likely are you to purchase another Federal Pacific product?

16. Would you recommend Federal Pacific to others?

15. Would you recommend Federal Pacific to other customers?

17. What, if any, improvements and/or features would you suggest for this product?

16. What, if any, improvements and/or features would you suggest for this product?

18. Please add any additional comments you may have regarding Federal Pacific and/or his product:

17. Please add any additional comments you may have regarding Federal Pacific and/or this product:

19. What function(s) are you involved with regarding this product (check all that apply)?

18. What function(s) are you involved with regarding this product (check all that apply)?

20. Would you like to speak to someone at Federal Pacific regarding this product or this survey?

19. Would you like to speak to someone at Federal Pacific regarding this product or this survey?

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